About the Required Field for Assignment Criteria

This topic is part of About Assignment Criteria.

The Required field on an assignment criterion gives you the ability to make certain that an object or candidate meets this criterion for the assignment rule. If so, then the candidate's score is increased, giving that candidate a better chance of being assigned.

You make an assignment criterion required or not required by selecting one of the following choices from the picklist in the Required field in the Criteria list for the assignment rule: Always, Never, or When Available.