About Workflow Policies

This topic includes the following topics:

• Overview of Workflow Policy Objects

• Structure of a Workflow Policy

• Sequence That a Workflow Policy Uses

• Hierarchy of Workflow Policy Objects

You can use a Workflow Policy to start a Workflow Process. A Workflow Policy includes one or more Workflow Policy conditions. If the Workflow Policy conditions are met, then Siebel CRM runs the Workflow Policy action.

The name Workflow Policies replaces the name Workflow Manager, which Siebel CRM uses to refer to the Siebel Business Process automation tool in earlier Siebel CRM releases.

For more information, see Administering Workflow Policies and Siebel Workflow Process and Workflow Policy Reference