Defining the Assign Non Respondents Policy

This task is a step in Developing a Workflow Policy That Manages a Marketing Campaign.

The policy that you define in this topic reassigns nonrespondents to a new campaign.

To define the assign non respondents policy

  1. Navigate to the Administration - Business Process screen, then the Policies view.

  2. In the Policies List, add a new record with the values shown in the following table.

    Field Value

    Name

    Non-Respondents of Widget campaign

    Workflow Object

    Campaign Contact

    Policy Group

    Widget Promotion

    Duration

    14

  3. In the Conditions list, define the Name with the values shown in the following table.

    Field Value

    Condition Field

    Name

    Operation

    = (equals sign)

    Value

    1st Widget Promotion

  4. In the Conditions list, define the Campaign Status with the values shown in the following table.

    Field Value

    Condition Field

    Campaign Status

    Operation

    = (equals sign)

    Value

    Launched

  5. In the Conditions list, define the Done Flag with the values shown in the following table.

    Field Value

    Condition Field

    Done Flag

    Operation

    = (equals sign)

    Value

    N