Displaying Workflow Policy Object Types

Predefined or custom Workflow Policies and programs can be modified in the Siebel Repository. This topic describes how Workflow Policy objects appear in the Siebel client. For more information, see Hierarchy of Workflow Policy Objects.

Objects that Siebel CRM Displays in the Workflow Policy View

The following table shows the Workflow Policy objects and describes how they appear in the Workflow Policy view in the Siebel client.

Object In the Siebel Client, the Workflow Policy Object Appears in the:

Workflow Policy Object

Workflow Object drop-down list in the Policies List.

Workflow Policy Component Column

Condition Field drop-down list in the Conditions list.

Values that Siebel CRM displays in the drop-down list of the Condition field are context sensitive, depending on the value that the Workflow Object field in the Policies List contains.

Objects That Siebel CRM Displays in the Actions View

The following table shows the Workflow Policy objects and describes how they appear in the Actions view of the Administration - Business Process screen in the Siebel client.

Object In the Siebel Client, the Workflow Policy Object Appears in the:

Workflow Policy Program

Program field drop-down list in the Actions list.

Workflow Policy Program Argument

Arguments field drop-down list in the Arguments list.

Values that Siebel CRM displays in the drop-down list of the Arguments field are context sensitive, depending on the value that the Program field in the Policies List contains.