Enabling the Workflow Recovery Manager

This task is a step in Recovering a Workflow Process.

The status of the Workflow Recovery Manager is Online after it starts. Siebel CRM does not display any server tasks unless it recovers a Workflow Process instance after a server failure. If you run the following command, and if Siebel CRM returns no server tasks, then this situation indicates that there are no failed instances, which is expected behavior:

List Tasks For Comp Wfrecvmgr 

A Workflow Recovery Manager that is in an Active status indicates that it is up and running.

To enable the Workflow Recovery Manager

1. In the Server Manager command-line interface, enter the following command:

   enable compgrp workflow 

   This step makes sure that Siebel CRM activates the component group for Siebel Workflow on the Siebel Server. For more information about Server Manager usage, see Siebel System Administration Guide.

2. In the Siebel client, navigate to the Administration - Server Management screen, and then the Components view.

3. Query for Workflow Recovery Manager.

4. If Workflow Recovery Manager is not Online, then click Start Up.

   This step starts the Workflow Recovery Manager. It is not necessary to set other parameters.