Running a Workflow Process to Avoid a Response Data Insert

You can run a Workflow Process to avoid response data inserts.

To run a Workflow Process to avoid a response data insert

  1. Do one of the following:

    • Leave the In/Out property of the process property set to In/Out until immediately upstream from the end of the Workflow Process.

    • Immediately upstream from the end of the Workflow Process, call another step that nulls out values that Siebel CRM stores in the process properties.

      If you use this configuration, then Siebel CRM does not send a reply to the Server Request Processor and it does not insert a record in the S_SRM_DATA table.

  2. Review the process properties, and then set the In/Out property to NONE.