Using Decision Conditions with a Decision Step

You can use a decision condition to determine the flow that Siebel CRM must take on a branch in a Workflow Process. A decision step can exist with multiple connectors where each connector represents a logical branch. Siebel CRM can evaluate a decision condition for each connector that provides branching. A decision condition can make a comparison between two of the following items:

• Process properties

• Business component fields

• Literal values

A comparison can include the following terms:

• Two values that are equivalent.

• One value exists among a series of other values. For example, child record values, One Must Match, or All Must Match.

• Greater than (>) or less than (<).

• Between or Not Between.

• Null or Not Null.

For an example that uses the Compose Condition Criteria dialog box, see Defining a Decision Condition for a Decision Step. For a description of properties that the Compose Condition Criteria dialog box displays, see Creating a Decision Condition on a Branch Connector.