1. Business Process Framework: Workflow Guide
  2. Using Synchronous and Asynchronous Modes with the Server Requests Business Service

Using Synchronous and Asynchronous Modes with the Server Requests Business Service

The Server Requests business service sends a request to the Server Request Broker, and then waits or does not wait for a reply depending on the following mode that it uses:

  • Synchronous. Waits for a reply.

  • Asynchronous. Does not wait for a reply.

It is recommended that you use the Server Requests business service in most situations rather than the Workflow Process Manager (Server Request) business service. It is more efficient to make an asynchronous call to a Workflow Process. If Siebel CRM makes a synchronous call to a Workflow Process, then that Workflow Process runs in the Object Manager and the user must wait for the Workflow Process to end.