Workflow Policy Program That Sends a Notification

The following table describes the arguments and values for the Send Broadcast Message program type. If you chose a Send Message Broadcast type of Workflow Policy program in the Actions view, then Siebel CRM opens the Send Message Broadcast Arguments form.

Argument Description

Activation

Specifies the date and time for which the notification is active. You can use the CURRENT variable when you define the activation date. For more information, see Using Date Calculations in the Conditions List.

Expiration

Specifies the date and time when the notification expires. You can use the CURRENT variable when you define the activation date. For more information, see Using Date Calculations in the Conditions List.

Abstract

A short description of the notification.

Message Template

Specifies the notification text. The maximum length is 2000 characters, including variable substitutions. The following word is reserved in Siebel so do not use this word in a message: Current.

Severity

Specifies the severity of the notification.

Available Substitutions

Specifies the dynamic fields that you can use in the Abstract and Message Template arguments. If Siebel CRM runs the action, then it updates the substitution value with the value from the record that meets the Workflow Policy conditions.