ServiceRequest Operations

For a list of operations associated with this Web service, see the following table.

Name	Description
ServiceReqInsert_Input	Used to create the service request.
ServiceReqUpdate_Input	Used to update the service request.
ServiceReqExecute_Input	Used to create and update the service request. Also this is used to create and Update child objects such as Activities, Attachment, Solution, Service Request Agreement.
ServiceReqQueryPage_Input	Used to query the service request and its child objects such as Activities, Attachment, Solution, Service Request Agreement.
ServiceReqInit_Input	Used to get the default values for the service request.
ServiceReqDelete_Input	Used to delete the child objects such as Activities, Attachment, Solution, Service Request Agreement.

Request Message Description: ServiceReqInsert_Input

For a description of this request message, see the following table.

Node	Description
Abstract	Abstract of the service request.

Response Message Description: ServiceReqInsert_Input

For a description of this response message, see the following table.

Node	Description
Id	Returns the Row_Id of the service request.
Mod_Id	Returns the Mod_Id of the service request.

Request Message Description: ServiceReqUpdate_Input

For a description of this request message, see the following table.

Node	Description
Id	Row ID of the service request is required.

Response Message Description: ServiceReqUpdate_Input

For a description of this response message, see the following table.

Node	Description
Id	Returns the Row_Id of the service request.
Mod_Id	Returns the Mod_Id of the service request.

Request Message Description: ServiceReqExecute_Input Request

For a description of this request message, see the following table.

Node	Field	Description
Service Request	Id	Row ID of the service request.
Service Request	Abstract	Abstract of the service request is required.
Activities	Id	Row ID of the Aactivity.
Activities	Type	Type is required.
Activities	Description2	Description of the activity.
Attachment	Id	Row ID of the attachment.
Attachment	ActivityId	Activity ID of the attachment. In this case the Service Request ID.
Attachment	ActivityComments	Comments for the attachment.
Attachment	ActivityFileAutoUpdFlg	File Auto flag for the attachment.
Attachment	ActivityFileDeferFlg	File Defer flag for the attachment.
Attachment	ActivityFileDockReqFlg	File Dock Required flag for the attachment.
Attachment	ActivityFileDockStatFlg	File Dock Status flag for the attachment.
Attachment	ActivityFileSrcType	Type of the Attachment. Valid values are File or URL.
Attachment	ActivityFileSrcPath	Location of the file or URL for the attachment.
Attachment	ActivityFileName	File name for the attachment, in case of attachment type File.
Attachment	ActivityFileRev	File Revision for the attachment, in case of attachment type File.
Attachment	ActivityFileSize	File Size for the attachment, in case of attachment type File.
Attachment	ActivityFileExt	File extension for the attachment, in case of attachment type File.
Attachment	ActivityFileBuffer	Contents to be attached.
Attachment	ActivityFileBuffer	Contents to be attached.
Solution	Id	Row ID of the solution is required
Solution	Name	Name of the solution.
Agreement	Id	Row ID of the agreement is required.
Agreement	AgreementName	Name of the agreement.

Response Message Description: ServiceReqExecute_Input Request

For a description of this response message, see the following table.

Node	Description
Id	Returns the Row_Id of the service request. The child object’s Row ID is also returned.
Mod_Id	Returns the Mod_Id of the service request. The child object’s Mod_Id is also returned.

Request Message Description: ServiceReqQueryPage_Input

For a description of this request message, see the following table.

Node	Description
Id	Row ID of the service request.

Response Message Description: ServiceReqQueryPage_Input

For a description of this response message, see the following table.

Node	Description
Service Request	Returns all the information of the service request.
Child Objects	Returns all the child information for that service request.

Request Message Description: ServiceReqInit_Input

For a description of this request message, see the following table.

Node	Description
Service Request	Passes the service request attributes.

Response Message Description: ServiceReqInit_Input

For a description of this response message, see the following table.

Node	Description
Service. Request	Returns default information of the service request.

Request Message Description: ServiceReqDelete_Input

For a description of this request message, see the following table.

Node	Description
Id	Row ID of the service request.
Id	Row ID of the activity.
Id	Row ID of the attachment.
Id	Row ID of the solution.
Id	Row ID of the service request agreement.

Response Message Description: ServiceReqDelete_Input

For a description of this response message, see the following table.

Node	Description
Id	Returns the Ro_ Id of the service request. Also returns the Row ID of the child object.
Mod_Id	Returns the Mod_Id of the service request. Also returns the Mod ID.