searchSolution Operations
The operations provide search solution results. The Web service uses the business service called Search Solution Service of Searching Solution business component. For a list of operations associated with this Web service, see the following table.
| Name | Parameters | Description |
|---|---|---|
searchSolution.searchSolution |
Input: SearchInputsIO (SearchText, SolutionType, To, From). Output: SearchResultsIO (Total Records, Solution ID, Solution Title, Last Update Date). |
Performs a search on a solution based on specified input. |
searchSolution.getSolution |
Input: SolutionId. Output: SolutionResultIO (Solution ID, Solution Title, Last Update Date, FAQ, Resolution Text, Solution Type, SolnAttachmentList (Attachment ID, File Name, Last Updated Date, Type) ). |
Retrieves solution from search results. |
Request Message Description: searchSolution
Performs a search on a solution based on specified input. For a description of this request message, see the following table.
| Node | Description | Type |
|---|---|---|
SearchText |
Text to be searched. |
String |
SolutionType |
Type of Solution. |
String |
From |
Index of Record. |
String |
To |
Index of Record. |
String |
Response Message Description: searchSolution
For a description of this response message, see the following table.
| Node | Description | Type |
|---|---|---|
TotalRecords |
Total number of records fetched. |
String |
From |
Index of the first record returned. |
String |
SolutionId |
Solution ID. |
String |
SolutionTitle |
Solution Title. |
String |
LastUpdateDate |
Last update date of the record. |
String |
To |
Index of the last record fetched. |
String |
Request Message Description: getSolution
Retrieves solution from search results. For a description of this request message, see the following table.
| Node | Description | Type |
|---|---|---|
SolutionId |
Solution ID |
String |
Response Message Description: getSolution
For a description of this response message, see the following table.
| Node | Description | Type |
|---|---|---|
FAQ |
Frequently Asked Question |
String |
LastUpdateDate |
Last update date of the record |
String |
AttachmentId |
Attachment ID |
String |
AttachmentType |
Type of Attachment |
String |
Name |
Name |
String |
ResolutionText |
Resolution Text message |
String |