Managing Contact Activities for Blinded and Unblinded Users

You manage contact activities by navigating to the Contacts screen, then the All Contacts view, drilling down on the Last Name of a contact, and then navigating to the Activities view.

From the Contact Activities view, you can create new contact activities. Note the following about managing contact activities for blinded and unblinded users:

• By default, all users see only blinded activities in the Activities view under Contacts.

• Activities created directly in the Activities view under Contacts are blinded.

  Note: Unblinded activities are created in the Activities view under a site (not in the Activities view under Contacts), for more information, see Managing Site Activities for Blinded and Unblinded Users.

• Users who are assigned the responsibility Unblinded Activity Responsibility can see both blinded and unblinded records in the Contact Activities view.

  • Siebel Clinical administrators are assigned the Unblinded Activity Responsibility by default.

  • To associate other user roles with the Unblinded Activity Responsibility, see Setting Access to Unblinded Activities in Core Activities View and Contact Activities View