1. Chat Guide
  2. Siebel Chat Push URL Features

Siebel Chat Push URL Features

The following push URL features are available for Siebel Chat:

  • Push URL. This feature enables the agent to share a Uniform Resource Locator (URL) with a customer, which is automatically displayed in the customer’s browser. The customer does not have to manually copy and paste the URL in to a browser window.

  • URL Library. Agents have a global list of URLs at their disposal to share with customers using push URL technology.