Monitoring Infrastructure, Equipment, and Usage in Siebel Communications (End User)

End users can record and monitor the infrastructure, equipment, and usage information for service customers.

Note: End users can also view the usage detail information or add telecommunications-related infrastructure information through the Premises screen. The decision to add equipment or infrastructure information to a premises or account might depend on whether the equipment is likely to remain attached to the premises independently of the account currently receiving utility service at that premises.