Modifying Order Details

You can modify order details by using the Orders view.

To display order details

  1. Tap Side Menu and then tap Orders to display the following:

    • The Orders list and details in the main pane or work area.

    • The calendar in the side pane showing the call scheduling information.

  2. To update an existing order, tap the record field that you want to update in the main pane, and update the field value.

    You must navigate away from the record to save your changes to it.

  3. Create a new order as follows:

    1. Tap New (the plus (+) icon) in the main pane.

    2. Enter the information for the new order in the fields that appear, and then save the record.

      The following table describes some of the order fields.

      Field Name

      Description

      Order Date

      Displays the date the order was created.

      Order Number

      Displays the order number.

      Type

      Displays the order type, such as, RMA Return and RMA Exchange.

      Status

      Displays the status of the order. For example: Pending, New, Open, Booked, In-Transit, Shipped, Billed, Active, Paid, Closed, and so on.

      Account

      Select an account to associate the order to.

      Location

      Displays the account’s site location. This field fills in after you choose an account.

      Price List

      Select a price list to associate with the order.

      Tax List

      Select a tax list to associate with the order.

      Priority

      Select a priority (High, Medium, Low, Urgent) for he order.

      Discount Percent

      Select a discount to associate with the order if applicable.