Assigning Activities to Field Service Engineers (End User)

After creating activities and activity plans, local dispatchers who are familiar with their territory and field engineers can schedule activities (assign activities to field service engineers) by using the following screens:

• Service screen. For more information, see Assigning Activities to Field Service Engineers from the Service Screen.

• Activities screen (using Assignment Manager). For more information, see Assigning Activities to Field Service Engineers with Assignment Manager.

• Dispatch Board screen. For more information, see Assigning Activities to Field Service Engineers from the Dispatch Board.

This task is a step in Process of Managing the Dispatch Board.