Defining Rule Objects
A rule object defines the link between the Action entity (for activities) and any other entity, such as Service Request, Order, Order Line Item, and so on. Siebel administrators define rule objects. They must define rule objects before a business administrator can specify rule criteria.
If a business administrator must define a rule criteria that is based on an attribute, such as Order Type, then a Siebel administrator must establish a link between the Action business component and the Order Entry business component. When a Siebel administrator creates this link in the form of the necessary rule object, the fields of the Order Entry business component (including the Order Type field) are available in the Criteria view. A Siebel administrator establishes this link by creating a rule object between these two entities. After the rule object creation, the business administrator can pick the rule object in the Criteria field.
The Activity Rule Object and Activity Service Request rule objects are predefined in the seed data.
To define a rule object
Navigate to the Administration - Scheduling screen, then the Rule Objects Administration view.
Create a new record to define a rule object.
Some fields are described in the following table.
Field Comments Rule Object
Type the name of the rule object. For example, if you want to establish a link between the Activity and Order Entry business components, then the name might be Activity - Order.
Business Object
Select the business object that you want to link to both the linked business components. For example, if you want to link the Action and Order Entry business components, then the Source Business Object is Order Entry.
Source BC
Select the source business component. In this example, the source is the Action business component.
Target BC
Select the target business component with fields to make available in the Criteria view. In this example, the target is the Order Entry business component.
Source Field
Select the field in the source business component that you want to join to the target field.
Target Field
Select the field in the target business component that you want join to the source field.
Comments
Type comments to describe this rule object.