Gantt Chart

The Gantt chart shows the scheduled and unscheduled time periods for a group of employees associated with a service region. The chart is divided by a frame boundary into two frames as follows:

  • First frame. Lists employees and related information that helps users to select employees for activities. To see all of the information in this frame, select the frame boundary and without releasing the selection, then move the frame boundary out.

  • Second frame. Shows the activities associated with employees in different time periods, and appears in a calendar format. Activities appear in colors that represent priority, status, and type. For more information, see Setting User Preferences for the Dispatch Board(End User). To zoom in or out on a time period in this frame, click a zoom interval (1/4, 1/2, 1, 2, or 4) at the start of the Gantt chart.

  • The second frame is positioned beside the first frame.

The date (or the first date of the date range) and service region of the Gantt chart default to the values that you set most recently using the following methods:

  • From the application-level menu, select Tools, then User Preferences. On the link bar, click Dispatch Board, and select the appropriate options. If you select a value of Today in the Date Shown field, then the date (or the first date of the date range) on the Gantt chart is today. If you select a value of Last Date Chosen in the Date Shown field, then the date (or the first date of the date range) on the Gantt chart is the date that displayed when you last accessed the Dispatch Board.

  • From the Activities List view of the Activities screen, drill down on the Status field for an activity. The date (or the first date of the date range) on the Gantt chart defaults to the field values in the Schedules view of the just-visited activity. This date is the Planned Start date field for the activity. If this field contains no data, then this date is the Earliest Start date field for the activity. If this field contains no data, then this date is the date designated in the user preferences for the Dispatch Board. The service region on the Gantt chart of the Dispatch Board defaults to the Service Region field for the activity. If this field contains no data, then the Gantt chart contains no data.

The Gantt chart data is associated with a designated service region. Each service region is associated with a time zone. To change the service region and time zone for the Gantt chart data, click the Select Service Region button.

Note: To accurately display an employee schedule, the time zone associated with the employee in the Employees view of the Administration - User screen must be the same as the time zone associated with the service region of the Gantt chart.