Process of Managing Service Activities

The following list shows the tasks that end users typically perform to manage service activities. Your company might follow a different process according to its business requirements.

To manage service activities, end users perform the following tasks:

• Managing Alarms for Service Activities (End User)

• Creating Service Activities (End User)

• Adding Information to Activities (End User)

• Recording Expenses for Activities (End User)

• Recording Labor for Activities (End User)

• Viewing On-Hand Inventory (End User)

• Ordering Items for Activities (End User)

• Recording Part Movements for Activities (End User)

• Recording Asset Swaps (End User)

• Completing Activities (End User)

• Viewing Activities for Field Service Engineers (End User)

• Using the Task UI Application to Perform a Service Activity (End User)