Assign a Longitude and a Latitude

The Siebel Insurance Claim Center Locator searches for claim centers using latitude and longitude. If you do not know the latitude and longitude, leave those fields blank. If the City, State, Zip Code, and Country fields are correct, the latitude and longitude values are automatically generated when you save the record.

Note: The latitude and longitude values will not generate if any one value in the City, State, Zip Code, or Country fields is incorrect. For example, if the ZIP Code is incorrect, you will receive an error message. To correct this problem, navigate to the Application Administration, ZIP Code Administration view and make sure the Geo values for that city, state, and ZIP Code combination has been loaded. For more information, see Siebel Self Service Administration Guide.

To add a new center to the Claim Center Locator

1. Navigate to the Site Map, Administration - Application, and then Branch Locator.

2. In the More Info form, add a record and complete the necessary fields.

3. In the Name field, enter a name for the branch.

4. In the Division field, select a site.

   For more information on adding a site, see Entering Claim Center Location.

   When the record is saved, the application automatically populates the Latitude and Longitude fields.