Sending Product Issue Follow-Up Information to the Safety System

You can update the submitted product issue record with follow-up information.

This task is a step in Process of Setting Up Safety System Integration for Siebel Medical.

To send product issue follow-up information to the safety system

  1. Navigate to the Product Issues screen, then the Product Issue view.

  2. In the Product Issue List, drill down on the record (in the PI# field) for which follow-up information must be sent.

  3. Update the Product Issue record with the follow-up information.

  4. In the Reportable field, select Follow Up.

  5. Click Send to Safety.