Entering a Manual Discount for an Individual Line Item

End users can apply manual discounts to individual line items.

To enter a manual discount for an individual line item

  1. Navigate to the quote or order with which you want to work.

  2. Click the Line Items view tab.

  3. In the Line Items list, select the line item to which you want to apply a discount.

    Note: You can also apply a manual discount to an individual component of a configurable product.
  4. In the link bar, click the Line Details.

  5. In the Line Details form, enter information in one of the fields described in the following table:

    Field Comments

    Manual Discount %

    Enter a number that is subtracted from the price as a percentage discount. For example, if you enter 10, then a 10% discount is subtracted from the net price.

    Manual Discount Amount

    Enter a number that is subtracted from the net price as an absolute amount. For example, if you enter 10, then a $10 discount is subtracted from the net price (assuming that the price is in dollars).

    Manual Price Override

    Enter a number that is used as a discount price that overrides the net price. For example, if you enter 10, then the discount price for the line item is $10 net price (assuming that the price is in dollars). Specifying a value in this field overrides any applicable policy discounts.

    Note: These fields are mutually exclusive, so you can only enter a value in one of them.