Error Prevention During Codepage Conversion

If non-ASCII characters are entered into a required field, then an error is generated during the codepage conversion. The error is contained in the Error Message field of the integration object. The order will not be stopped by an error, but an employee will have to manually calculate the tax. It is therefore important to:

  • Generate guidance messages and error messages to prevent customers from entering non-ASCII characters in a required field. A list of required fields is given in the following table.

  • Only use lists of values that contain ASCII-compliant values.

Taxware Field Siebel Field Siebel Location Required in Sales/Use Required in WorldTax

Company ID

Company ID

Configuration file

Yes

Yes

Ship-From Country Code

Ship From Country

Business service integration object

Yes

Yes

Destination/Ship-To Country Code

Ship To Country

Database

Yes

Yes

POO Country Code

From Taxware

Business service integration object

Yes

Yes

POA Country Code

From Taxware

(Defaulted to the setting in the Taxware Toolkit.)

Business service integration object

Yes

Yes

Line Item Amount

Line Total

Database

Yes

Yes

State Code

Ship To State

Database

Yes

No

Zip Code

Ship To Postal Code

Database

Yes

No

Document Number

Quote #

Database

No

Yes

Tax Point

Set in Adapter business service

Set in Adapter business service

No

Yes

Transaction Type

Set in Adapter business service (value of 1)

Set in Adapter business service (value of 1)

No

Yes

Seller Registration

From Taxware

Set in the Taxware Toolkit. You can pass dynamic data by configuration.

No

Yes

WT Code

Siebel Sales Product Flag (set to 01) or Siebel Service Product Flag (set to 23)

Siebel Sales Product Flag (set to 01) or Siebel Service Product Flag (set to 23)

No

Yes

Commodity Code

Part Number

Database

No

Yes

Primary Currency Code

Currency Code

Database

No

Yes