Message Types Administration

You implement Unified Messaging for Siebel order management using the Administration - Order Management screen, then the Message Types views, as follows:

  • All Message Types view. Create new message types. Work with existing message types. Enter text for messages. Attach titles and bitmaps to messages. Specify whether messages are active or passive. Specify the group to which the message type belongs.

  • Payload view. Create and work with payload variables, which substitute values into message text and which are used for automated response processing.

  • Responses view. Create the possible responses for a message type. Control response logging. Control message suppression. Enable automated processing of responses.

  • Translations view. Enter translations for message text.