Public Sector Workflows

This chapter provides information about the workflows for Siebel Public Sector. It includes the following topics:

• Workflows for Applications

• Workflows for All Cases

• Workflows for Benefits Cases

• Workflows for Approvals

• Workflows for Immigration

Note: For information about the workflows used by embedded interviews for Siebel Public Sector Self Service, see Siebel Self Service Administration Guide.

Note: If you cannot see all of the detail in some of the larger workflow diagrams in this chapter, then you can view these workflows in Siebel Tools to see a clearer image.