Storing Business Contact Information

A Siebel application user creates a My Contacts record in Siebel Business Applications and uses the Add To Sync List command to request that the contact record be synchronized. On the next synchronization, the Siebel to Exchange Connector writes the record to the user's Microsoft Outlook Contacts List and assigns it the Category value of Siebel Contact. The user then changes the spelling of the contact's last name in Microsoft Outlook. SSSE writes the change to Siebel Business Applications and all SSSE users who appear on the Sync List have the change propagated to their Microsoft Outlook Contacts List.