1. Installation Guide
  2. Preinstallation Tasks

Preinstallation Tasks

Note the following information before you begin installing Siebel CRM. This topic is part of Installing Siebel CRM using the User Interface.

  • Download the product media for Siebel CRM 22.x and create the Siebel network image for the release. Run the installers from this image. For more information, see Creating the Siebel Installation Image on the Network. Include the ZIP files for the modules you will require for your installations, and make the necessary selections in the installer when you perform the installations.

  • Siebel Gateway and Siebel Server services are automatically stopped when you install or uninstall Siebel CRM.

  • Auto-Start Services are available for the Siebel Gateway Server and Siebel Server. To enable this functionality, set the AUTOSTART_SERVICES parameter to Yes or No in:

    • Disk1\install\oneclick.properties (to auto-start services after installing Siebel CRM)

    • <PROD_HOME>\oui\bin\patchrollback.properties (to auto-start services after restoring a prior release)

    Note: The AUTOSTART_SERVICES parameter setting also applies if you want to auto-start services after restoring a prior release.

  • Review the database-related tasks that might apply after you install Siebel CRM. For more information, see Installing the Siebel Database on the RDBMS. See also Siebel Database Upgrade Guide.