Setting Additional Server Component Parameters
You can set additional server component parameters.
To set additional component parameters
Navigate to the Administration - Server Configuration screen, then the Servers view.
Select the server on which you want to set component parameters, and then the Components tab.
Query for the Siebel Smart Answer Manager component.
Select on the Parameters tab, then query for the parameter you want to set.
The following table lists some of the component parameters.
Knowledge Base Name Alphanumeric None Knowledge Base Name Maximum Number of Categories
0-65545
4
Number of categories suggested by Siebel Smart Answer to appear in the drop-down list.
Cache Category ID
True or False
False
Deprecated parameter
CatMgr
1-5
1
Siebel Smart Answer logging level
Load Knowledge Base at Startup
True or False
True
Deprecated parameter
Knowledge Base Update Interval
0-65535
1440
Deprecated parameter
Knowledge Base Write Back Interval
Numeric
100
Deprecated parameter