1. Smart Answer Guide
  2. Siebel Smart Answer Modules

Siebel Smart Answer Modules

Siebel Smart Answer is comprised of the following three main modules:

  • Siebel Smart Answer Manager

  • Siebel Smart Answer Server

  • Siebel Smart Answer Administration Tool

The following figure illustrates the relationship between the main modules.

In this image, Corpus is connected by one-way arrow to Siebel Smart Answer Administration Tool. Siebel Smart Answer Administration Tool is connected by one-way arrows to KB Model and KB File. KB Model is connected by one-way arrow to Siebel Smart Answer Server. KB File is connected to Siebel Smart Answer Manager.