Troubleshooting Java Version Errors for Siebel Smart Answer Server

The version of Java installed on the computer hosting the Oracle’s Siebel Smart Answer Server is critical. Sometimes even if the right version is installed, if a different version of Java is also installed, that version can override the one required for Siebel Smart Answer Server. You must update your path system environment variable.

To resolve Java version errors for Siebel Smart Answer Server

1. Navigate to Control Panel - System - Advanced and select Environment Variables.

2. Edit the Path System Variable and make sure that the correct version of Java is in path.