Uninstalling the Siebel Smart Answer Adapter

Use the following procedure to uninstall the Siebel Smart Answer Adapter.

To uninstall the Siebel Smart Answer Adapter

  1. Disable Siebel Smart Answer for all Catalogs to ensure no requests attempt to run.

  2. Remove SAAdapter.dll from siebsrvr/BIN.

  3. Delete saconnectorconfig.txt from siebsrvr/smartanswer.