Terms Used in This Guide

This guide uses the following terms:

  • Database Upgrade. A set of standard procedures to migrate your custom repository and data schema from one release of Siebel CRM to a higher release level (that is, to a later release).

  • Siebel CRM Update release. For more information about installing the current Siebel CRM Update release and about Siebel release types, see Siebel Installation Guide. For more information about installing Siebel Patchset releases, including new features, see Siebel CRM Update Guide and Release Notes on My Oracle Support, 2382435.1 (Article ID), for each applicable release.

  • SEA and SIA. The Siebel Industry Applications (SIA) data model is physically a superset of the Siebel Enterprise Application (SEA) data model, which was formerly used. The SIA data model has more tables, more columns in the same tables, and more indexes than the SEA data model, but it does not exclude any tables, columns or indexes from the SEA version. Current versions of Siebel CRM now support only the SIA data model. Some upgrade paths might involve upgrading from an SEA data model to the SIA data model; additional steps apply.

  • Siebel Migration. The Siebel Migration Application is a Web-based tool for end-to-end repository and data migration. Use the Siebel Migration Application to migrate the repository, runtime repository, application Workspace data, application data, application interface web artifacts and file system artifacts from a source environment to a target environment. The following topics deal with Siebel Migration:

    Note: The Siebel Migration Application is supported in Siebel CRM 17.0 and later releases. The Siebel Migration Application replaces the Repository Migration Utility (dev2prod, which is no longer supported).
  • Incremental Repository Merge. A mechanism which allows you to incrementally upgrade your custom repository data (including schema and seed data) from Siebel CRM version 8.1.1.x (SIA only), version 8.2.2.x, version 15.x, or version 16.x to the latest Siebel CRM monthly update. For more information about the incremental repository merge process, see Performing a Siebel Incremental Repository Merge.

    Note: The Siebel CRM Update repository contains the cumulative repository, schema, and seed data for all new content (such as Release Features) developed up to the latest Siebel CRM release.