Viewing Activity Records for Requests

Complete the procedure in this topic to view activity records for requests.

To view activity records for requests

1. Navigate to the Activities screen, then the Activity List view.

2. Choose All Activities.

3. In the All Activities view, query activities by searching for all relevant activity records.

   For example, the Activity Type differentiates Communications Outbound Manager activities as follows:

   • For activities logged for email templates, Email - Outbound is the activity type.

   • For activities logged for fax templates, Fax - Outbound is the activity type.

   • For activities logged for pager templates, Paging is the activity type.