PII Business Service
Siebel CTMS utilizes the Siebel AI framework to identify Personally Identifiable
Information (PII) across various business components. It achieves this by calling the
SiebelClinicalOCIAIService within the Clinical class code, which
connects to Oracle Cloud Infrastructure (OCI) AI services for text analysis.This
functionality is configurable and can be extended to other components based on customer
requirements.