Troubleshooting Siebel CRM Deployment

This section provides additional details for troubleshooting Siebel CRM deployment issues.

This topic includes the following sections:

Troubleshooting Image Pull Issues

When you're unable to pull the image and secret creation job fails with the ImagePullBackoff error. The following are the likely causes and corrective actions:

Causes Corrective Actions
The user does not have access to pull images, or incorrect credentials (username and password) are specified in the siebelregistry section. Run the helm update command by updating the correct username and password in the siebelregistry section.
Image isn't pushed to the URL inthe siebelregistry section of values.yaml file. Run the installer again or update the url parameter in the siebelregistry section of values.yaml file with the correct registry URL.

Troubleshooting Helm Chart Uninstallation Issues

You're unable to uninstall Helm chart. This could be because the clean-up job got stuck as it's unable to pull the image. In this case, delete the namespace to remove all the resources inside the namespace including the Helm references for the releases and try uninstalling again.