Siebel CRM Observability - Data Visualization and Metrics Monitoring for Oracle Databases
Oracle Database monitoring is the process of continuously observing the performance, health, availability, and resource utilization of Oracle databases. It ensures that the database runs efficiently, prevents downtime, and quickly detects and address issues before they impact users or business processes.
The Siebel CRM Observability and Monitoring solution is enhanced with the Oracle Database Metrics Exporter for Prometheus. It is integrated with SCM to provide unified visibility into Oracle databases deployed on Kubernetes – both on premises and in the cloud. It provides production ready, OpenTelemetry and Prometheus compatible metrics, and supports custom metrics that can be defined using a TOML (Tom’s Obvious, Minimal Language) configuration file. You can monitor database health, operational behavior, and business-state metrics from live queries in real time and visualize this data in dashboards like Grafana. This supports faster troubleshooting, better decision-making, and a more resilient Siebel CRM environment. It provides Oracle database metrics from metadata and also allows you to query any table and expose the data as metrics for monitoring in dashboards.
The Oracle Database Metrics Exporter for Prometheus is referred to as Oracle DB Exporter throughout this document.
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