Configuring Incremental Indexing for Third-Party Search Engines

The following procedure shows you how to configure incremental indexing for third-party search engines. Initially a full index of the category (for example Account) is performed, followed subsequently by the incremental indexing.

This task is a step in Process of Configuring Siebel Search for Third-Party Search Engines.

Caution: When the Enable Incremental Indexing system preference is set to True, the Transaction Processor component (alias TxnProc) runs automatically. In this case, for Siebel Remote deployments, you must stop TxnProc before you run the Database Extract component (alias DbXtract) for the first time. After DbXtract has completed, then you can restart TxnProc. If you do not follow these steps, then some transactions might not be routed to remote clients. For more information about running DbXtract, see Siebel Remote and Replication Manager Administration Guide.

To configure incremental indexing for third-party search engines

1. Enable the component groups for incremental indexing as follows:

   1. Navigate to the Administration - Server Configuration screen, then the Component Groups view.

   2. Query for and then enable the following component groups. To enable each component group, select the component, and then click Enable.

      • Search

      • MobileSync

2. Configure System Preferences for transaction logging:

   1. Navigate to the Administration - Siebel Remote screen, and then the Remote System Preferences view.
   2. Check the Enable Transaction Logging check box.
   3. Restart the Transaction Processor under the MobileSync Component Group.

3. Configure the Enable Incremental Indexing system preference as follows:

   1. Navigate to the Administration - Application screen, then the System Preferences view.

   2. Set the Enable Incremental Indexing system preference to True. If the system preference is not already defined, then add it.

   3. Restart the Siebel server.

4. Add a Job Template as follows:

   1. Navigate to the Administration Server Configuration screen, then the Job Template view.

   2. Add a new job template with the settings shown in the following table.

      Field	Description
      Name	Search Incremental Indexer
      Short Name	SII
      Component Name	Search Data Processor
      Component Type	BusSvcMgr

   3. Set the following job parameters:

      Name	Value
      Business Service Name	Search Data Processor
      Method Name	DoIncrementalIndex

5. Add a new job as follows:

   1. Navigate to the Administration - Server Management screen, then the Job view.

   2. For the Component Job called Search Incremental Indexer, select the Repeating? check box.

   3. Set the following job details as required for the Search Incremental Indexer component job:

      • Schedule Start date and time

      • Expiration date and time

      • Delete Interval

      • Delete Unit

      • Repeating Information

      • Retry Information

      Sample settings for the repeating job section:

      'Repeating' checkbox: check

      'Repeat Unit': 'Seconds' or other unit of time

      'Repeat Interval': 90 or other value of time

      'Repeat From': 'Scheduled Start'

      Sample settings for the retry section:

      'Retry on Error' checkbox: check

      'Sleep Time': define wait time before attempting the next retry

   4. Set the following job parameters:

      Name	Value
      Business Service Name	Search Data Processor
      Method Name	DoIncrementalIndex

   5. Submit the job.