2. Exception and Investigation Queues Overview

Exception queues are a logical stage of the payment processing where the payments are made available for further investigation or exception processing. If any exception is encountered during processing, payment transactions are moved to a queue specific to the type of exception. Actions that can be performed on a payment that is pending in a queue are predefined. Transactions with exceptions, pertaining to your logged in Host only are listed in the Queues.

Below mentioned exception and investigation queues are supported in Oracle Banking Payments:

S.No

Payments Queue

Queue Code

1

Repair Queue

TR

2

Business Override Queue

BO

3

Authorization Limit 1 Queue

AL

4

Authorization Limit 2 Queue

AL

5

Processing Cutoff Queue

PC

6

Sanction Check Queue

SC

7

Exchange Rate Queue

EE/ER

8

FX Unwind Queue

FC

9

EAC Queue

EA

10

ECA Queue

EC

11

Network Cutoff Queue

NC

12

Processing Exception Queue

PE

13

Inbound Message STP Queue

MC

14

External Pricing Queue

EP

15

Settlement Review Queue

SI

16

Warehouse Queue

FV

17

Accounting Queue

AC

18

Network Resolution Queue

NW

19

EU Payer Queue

EQ

20

R Processing Queue

RQ

21

Dispatch Queue

DQ

22

Dispatch Browser

DS

23

Template Queue

TQ

24

Outbound Charge Claim Queue

CO

25

Inbound Charge Claim Queue

CI

26

Standing Instruction Queue

ST

27

Standing Instruction Execution

SE

28

Inbound Cancellation Request Browser

CQ

29

Inbound Cancellation Request Queue

IR

Note

– Authorization limit queues are not applicable for Direct Debits and Faster Payments.

– Network/Process cutoff queues are not applicable for Direct Debits.