Updating Cloud Manager Overview

Similar to any PeopleSoft application, Cloud Manager updates are released as PeopleSoft Update Images and PRPs. Cloud Manager updates are available as part of Interaction Hub Update Images and corresponding PRPs. These updates can be applied either using an automated method or manually using selective adoption.

Note: Ensure that you back up both the boot volume and block volume of the Cloud Manager instance before applying the updates. See Using Automated Backup and Restore Utility. If the Cloud Manager instance is on a previous version (update image 8 or older), then use the manual method to back up, see Manually Backing Up and Restoring Cloud Manager Using Block Volume Backups for OCI.