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## A.1 My Oracle Support

is your initial point of contact for all product support and training needs. A representative at can assist you with registration.

Call the main number at 1-800-223-1711 (toll-free in the US), or call the Oracle Support hotline for your local country from the list at http://www.oracle.com/us/support/contact/index.html. When calling, make the selections in the sequence shown below on the Support telephone menu:

- Select `2` for New Service Request
- Select `3` for Hardware, Networking and Solaris Operating System Support
- Select one of the following options:
  - For Technical issues such as creating a new Service Request (SR), select `1`
  - For Non-technical issues such as registration or assistance with MOS, select `2`

You are connected to a live agent who can assist you with registration and opening a support ticket.

is available 24 hours a day, 7 days a week, 365 days a year.