Understanding CRM Delivered Active Analytics Framework Objects
To make AAF readily available to work with operational CRM, PeopleSoft CRM delivers a significant amount of system data that provides all the needed building blocks to support the application-specific business processes.
System data includes:
Contexts
Trigger points
Terms
Action types
Policies
Important! If PeopleSoft Applications Portal is used, access CRM-delivered AAF data by navigating to If PeopleSoft Applications Portal is not used, CRM data is available under