Defining Variables

To define variables, use the Variable (RC_VARIABLE) component.

This section discusses how to create variables.

Note: You can reference variables in question definitions, rule definitions, and action definitions.

Page Name	Definition Name	Usage
Variable Page	RC_VARIABLE	Define variables that can be initialized and used during script processing.

Use the Variable page (RC_VARIABLE) to define variables that can be initialized and used during script processing.

Navigation

select Set Up CRM, then select Common Definitions, then select Process Automation, then select Variable, then select Variable

Image: Variable page

This example illustrates the fields and controls on the Variable page.

Field or Control	Definition
Variable Name	Enter a descriptive name for the variable. Use a unique name, because the variable ID does not appear on the Variable page. The name is not editable.
Type	Select the type of data that the variable represents. Options are `Array,` `Integer` and `String.` Dates and decimal numbers must be stored as strings.
XML Tag	Enter the XML tag that identifies this variable.
Attribute Label	If the variable is associated with an attribute field, select the associated attribute. Selecting an attribute enables processing based on the value of the attribute. For example, you can use an action to enter the value into the appropriate attribute field.

Page Used to Define Variables