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Specifying Recipient Specific Terms

This section discusses how to specify recipient specific terms.

Page Name

Definition Name

Usage

Recipient Specific Terms Page

RB_RECP_TERMS

Specify recipient specific terms for Outbound notifications.

Use the Recipient Specific Terms page (RB_RECP_TERMS) to specify recipient specific terms for Outbound notifications.

Navigation

select Set Up CRM, then select Common Definitions, then select Correspondence, then select Recipient Specific Terms, then select Recipient Specific Terms

Image: Recipient Specific Terms page

This example illustrates the fields and controls on the Recipient Specific Terms page.

Recipient Specific Terms page

Use this page to identify recipient specific terms that can potentially be used in correspondence templates. When a user applies a correspondence template to an Outbound notification, the system checks if the selected template contains any recipient specific terms, as specified on this page. If the template contains recipient specific terms but they are not already listed on this page, they appear as unresolved terms after the template is applied.