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Validating Scripts

This section discusses how to validate scripts.

Page Name

Definition Name

Usage

Script Validation Page

RC_BS_VALIDATE_PG

Find problems with the specified script.

Use the Script Validation page (RC_BS_VALIDATE_PG) to find problems with the specified script.

Navigation

select Set Up CRM, then select Common Definitions, then select Process Automation, then select Script, then select Script Validation

Image: Script Validation page

This example illustrates the fields and controls on the Script Validation page.

Script Validation page

Field or Control

Definition
Rule 1

Select to verify that all single selection questions in the script are followed by at least one branch. Single selection questions should be followed by a node for each possible answer. Single selection nodes can also be followed by an Any node.
Rule 2

Select to verify that all multiple selection questions in the script are followed by at least one branch. Multiple selection questions should be followed by a node for each possible answer and, unless the question is the final question in a branch, by an Any node.
Rule 3

Select to verify that all question groups in the script are followed by another branch. The only node that can follow a question group is an Any node.
Rule 4

Select to verify that all value input questions in the script are followed by another branch. The only node that can follow a value input question is an Any node.
Validate Script

Click to validate the script. If there are validation errors, they appear in the Validation Result grid.