Modifying Interaction Status
This topic discusses how to modify interaction status descriptions.
Page Name |
Definition Name |
Usage |
---|---|---|
RI_STATUS_SETUP |
Modify interaction status descriptions. |
Use the Interaction Status page (RI_STATUS_SETUP) to modify interaction status descriptions.
Navigation
Image: Interaction Status page
This example illustrates the fields and controls on the Interaction Status page.
![Interaction Status page](img/i-42c12a96n-73ef.png)
Warning! If you change interaction statuses, you must make appropriate code changes in PeopleSoft Application Designer.
Field or Control |
Definition |
---|---|
Status Code |
Displays the statuses that PeopleSoft CRM delivers for the interaction detail type. |