Navigating in PeopleSoft Integrated FieldService
PeopleSoft Integrated FieldService provides custom navigation center pages that contain groupings of folders that support a specific business process, task, or user role.
Note: In addition to the PeopleSoft Integrated FieldService custom navigation center pages, PeopleSoft provides menu navigation, standard navigation pages, and PeopleSoft Navigator.
This table lists the custom navigation pages that are used to navigate in PeopleSoft Integrated FieldService
Note: The role that is associated with a user's ID and password determines the pages they have access to. As such not everyone will have access to all of the information described in this table.
FieldService Center
The FieldService Center custom navigation pages are geared to the person in the organization who is focused on managing service orders and service inventory.
|
Page Name |
Navigation |
Usage |
|---|---|---|
|
FieldService Center |
Main Menu, FieldService Center |
Access primary service order and service inventory menu options and activities |
|
Customer |
Click Customer on the FieldService Center page |
Access the Consumer, Company, Agreements, and Installed Products pages. |
|
Items |
Click Items on the FieldService Center page |
Access the Review Item Definition and Item Warranties pages. |
|
My Calendar |
Click My Calendar on the FieldService Center page |
Access the My Monthly Calendar, My Daily Calendar, and My Worklist Items pages. |
|
Reports |
Click Reports on the FieldService Center page |
Access the pages to run the utilization-rate analytics and service-order aging analytics. |
|
Service Inventory |
Click Service Inventory on the FieldService Center page |
Access the Service Inventory page. |
|
Service Order |
Click Service Order on the FieldService Center page |
Access the Dispatch Board, My Service Orders, Add Service Order, Update Service Orders, and Review Preventive Maintenance pages. |
|
Workforce |
Click Workforce on the FieldService Center page |
Access the Provider Groups and Provider Group Members pages. |