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Using the Student Status Change Enterprise Integration Point (EIP)

The Student Status Change EIP sends student information from Campus Solutions to CRM for Higher Education. This includes student program, plan, and status information (program actions and the reasons for these actions, such as withdrawn or transferred out) . If a student’s status changes or the student changes programs or plans, then a real-time message is sent to CRM for Higher Education to reflect that change.

Marketing and Recruiting functions previously performed in Campus Solutions now occur in CRM. This allows the Campus Solutions database to be kept clean of prospects that do not turn into applicants and also to use specialized CRM business processes.

  • Users such as marketers, recruiters, and agents in CRM are able to view, add, and update Higher Education constituent data in different stages of the lifecycle (suspect, prospect, applicant and so on). In order to maintain an accurate representation of a constituent in CRM, changes to relevant constituent data and setup information that are made in Campus Solutions must be kept in sync with CRM.

  • The Constituent 360 Degree View displays several Higher Education specific sections, which aids institutions in building and maintaining relationships with the constituents. This information must be obtained from Campus Solutions in real time.

  • Also, prospects and their test scores loaded from search tapes or test data files are posted directly to CRM, without their being stored in Campus Solutions. But when a prospect applies to the institution, the test scores maintained in CRM must be synced with Campus Solutions so that the application process can continue.

In short, a need exists for constant exchange of data between CRM and Campus Solutions. To enable this two-way data integration between Campus Solutions 9.0 and CRM 9.1, a large number of Enterprise Integration Points or EIPs are available. Most of these EIPs are asynchronous, while some of them are synchronous. Both full sync and incremental sync EIPs are available. Full sync EIPs synchronize an entire set of data from one database to the other. Incremental sync EIPs only synchronize data changes that happen due to events such as online updates or batch runs.

The Student Status Change EIP details are included in the Recruiting Students section along with the other EIPs.

See Integrating with Campus Solutions.