Defining Priorities and Moods
These topics discuss how to define priorities and moods.
Page Name |
Definition Name |
Usage |
---|---|---|
RB_PRIORITY_SETUP |
Define priorities to appear for email on the email workspace. |
|
RB_MOOD_SETUP |
Define mood attributes for email on the email workspace. |
Use the Priority Setup page (RB_PRIORITY_SETUP) to define priorities to appear for email on the email workspace.
Navigation
Image: Priority Setup page
This example illustrates the fields and controls on the Priority Setup page. You can find definitions for the fields and controls later on this page.
![Priority Setup page](img/i-42c12a96n-7c9e.png)
Values in this grid are used to give priority to email after the content analysis. The priority appears for email in the email workspace.
Use the Mood Setup page (RB_MOOD_SETUP) to define mood attributes for email on the email workspace.
Navigation
Image: Mood Setup page
This example illustrates the fields and controls on the Mood Setup page. You can find definitions for the fields and controls later on this page.
![Mood Setup page](img/i-42c12a96n-7c68.png)
Values in this grid are used to describe what the customer mood is in email after the content analysis. The mood appears for email in the email workspace.