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Reviewing Detailed Process Information

These topics discuss how to review detailed process information.

Page Name

Definition Name

Usage

Mail Reader Process Log Page

RB_MAILREAD_LOG

Review statistics for a specific instance of the Mail Reader process.

Exception Email Details Page

RB_EMAIL_VIEWER

Review information about a specific exception email.

Use the Mail Reader Process Log page (RB_MAILREAD_LOG) to review statistics for a specific instance of the Mail Reader process.

Image: Mail Reader Process Log page

This example illustrates the fields and controls on the Mail Reader Process Log page. You can find definitions for the fields and controls later on this page.

Mail Reader Process Log page

Mail Reader Statistics

Field or Control

Definition

Mailboxes

Displays the number of mailboxes that were processed by this Mail Reader instance. Mailbox statuses determine which mailboxes the Mail Reader process accesses; mailbox polling frequencies determine which mailboxes are accessed by any particular Mail Reader process instance.

Exception Emails

Displays the total number of exception emails that were processed by this Mail Reader instance. Exception emails are emails that were caught by your mail filter definitions and excluded from additional processing.

Unstructured Emails

Displays the total number of unstructured emails that were processed by this Mail Reader instance.

Structured Emails

Displays the total number of structured emails that were processed by this Mail Reader instance.

Mail Box Details

This grid lists the mailboxes that were processed and, for each mailbox, displays the number of structured, unstructured, and exception emails that were processed.

Exception Emails

This grid lists the exception emails that were processed by this Mail Reader instance.

Field or Control

Definition

Email From

Displays the sender's email address.

UID of Inbound Email (universal ID of inbound email)

Displays the unique email identifier that People Tools generates.

Mail Filter ID

Displays the ID of the mail filter that caused this email to be an exception email.

Details

Click to access the Exception Email Details page, where you can review detailed information about the email.

Use the Exception Email Details page (RB_EMAIL_VIEWER) to review information about a specific exception email.

Image: Exception Email Details page

This example illustrates the fields and controls on the Exception Email Details page. You can find definitions for the fields and controls later on this page.

Exception Email Details page

Several of the fields on this page are the same as the identically-named fields on the Mail Reader Process Log page.

Field or Control

Definition

Mail Box Details

Displays the description of the mailbox to which this email was sent.

Email Message Id

Displays the email's unique identifier.

Subject and Message Text

Displays the content of the email.