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Configuring Delivered Workflow for Offers

The following table shows the delivered workflow for offers:

Offer Policy Name

Trigger Point Name

Action Name

Role Name

Correspondence Package

Mode

Offer status is changed to Planning.

After an Offer is Saved

Offer Email to Owner

Marketing Offer Owner

Offer Status Changed

Sync

Offer status is changed to InReview.

After an Offer is Saved

Offer Email to Owner

Marketing Offer Owner

Offer Status Changed

Sync

   

Offer Email to Owner

Marketing Offer Owner

Offer Status Changed

Async after 5 minute delay

Offer status is changed to Completed

After an Offer is Saved

Offer Worklist

Marketing Offer Owner

NA

Sync

Offer status is changed to Declined.

After an Offer is Saved

Offer Worklist

Marketing Offer Owner

NA

Sync